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SugarShot Blog

4 Backup & Disaster Recovery Questions to Ask Your Los Angeles IT Services Firm

Posted by Scott Spiro on Friday, 30 September 2016



Your company depends on technology to power everything from building security to payroll. While you see excellent productivity gains from a technology-forward infrastructure, you are vulnerable to any situation that takes out your systems. A rogue ex-employee could delete essential databases, a flood could knock out electricity to your data center and emergent mechanical failures are a few ways you could end up losing significant revenue and customer loyalty. A backup and disaster recovery plan is critical for business continuity, as downtime could cost a company millions in direct and indirect losses. When you talk to your managed services provider, use these disaster recovery questions to ask about exactly what you're getting before you sign the dotted line.

1. Add "Do you monitor an off-site and an on-site backup, or do you rely on outdated tape backups?" to your list of disaster recovery questions to ask

Your managed service provider should not put critical backups on outdated tape backups. You could end up losing days, weeks or months of work or data that you can't recreate. Look for a vendor offering on-site and off-site backup monitoring and management. They should provide an up-to-date business continuity system that supports fast recovery in the event of an emergency, even if the backups at the location are destroyed.

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Topics: managed IT services, Managed Service Provider, backup, recovery, Disaster Recovery

Introducing the 3-2-1 Formula to Effective Data Backup

Posted by Scott Spiro on Monday, 27 July 2015

While there are several options your business has for a backup solution, how much thought have you really put into it? As one of the most mission-critical functions of your IT infrastructure, you need to be sure that you’re getting the best solution for your money. More importantly, you need to know that you can rely on your solution to get you through the most trying times, like after a disaster or data theft.

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Topics: backup, cloud, recovery

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