Your company depends on technology to power everything from building security to payroll. While you see excellent productivity gains from a technology-forward infrastructure, you are vulnerable to any situation that takes out your systems. A rogue ex-employee could delete essential databases, a flood could knock out electricity to your data center and emergent mechanical failures are a few ways you could end up losing significant revenue and customer loyalty. A backup and disaster recovery plan is critical for business continuity, as downtime could cost a company millions in direct and indirect losses. When you talk to your managed services provider, use these disaster recovery questions to ask about exactly what you're getting before you sign the dotted line.
1. Add "Do you monitor an off-site and an on-site backup, or do you rely on outdated tape backups?" to your list of disaster recovery questions to ask
Your managed service provider should not put critical backups on outdated tape backups. You could end up losing days, weeks or months of work or data that you can't recreate. Look for a vendor offering on-site and off-site backup monitoring and management. They should provide an up-to-date business continuity system that supports fast recovery in the event of an emergency, even if the backups at the location are destroyed.